Last Updated: November 11, 2025
At Uptime Enterprises, LLC ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at uptimebusiness.com (the "Site") or use our services.
Please read this Privacy Policy carefully. By using our Site or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect information about you in several ways:
Personal Information You Provide
When you interact with our Site or services, you may voluntarily provide us with personal information, including but not limited to:
Contact Information: Name, email address, phone number, mailing address
Business Information: Organization name, role/title, business contact details
Account Information: Username, password, and account preferences
Payment Information: Billing address, credit card details (processed securely through third-party payment processors)
Communication Data: Information you provide when contacting us, subscribing to newsletters, or requesting services
Survey and Feedback Data: Responses to surveys, testimonials, or feedback forms
Automatically Collected Information
When you visit our Site, we may automatically collect certain information, including:
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, links clicked, referring/exit pages
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 8)
Information from Third Parties:
- We may receive information about you from third parties, such as:
- Social media platforms (if you connect your accounts)
- Business partners and service providers
- Public databases and marketing partners
- CRM and automation platforms we use to deliver services
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery and Communication
- Providing, maintaining, and improving our services
- Processing transactions and managing your account
- Communicating with you about services, updates, and support
- Responding to your inquiries and requests
- Sending transactional messages (confirmations, invoices, technical notices)
- Marketing and Promotional Communications
- Sending newsletters, promotional materials, and marketing messages
- Providing information about services that may interest you
- Conducting market research and analyzing trends
Note: You can opt out of marketing communications at any time (see Section 9).
Business Operations and Compliance
- Analyzing Site usage and improving user experience
- Detecting, preventing, and addressing technical issues or fraud
- Complying with legal obligations and enforcing our Terms and Conditions
- Protecting the rights, property, and safety of Uptime Enterprises, our clients, and others
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers and Business Partners
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Payment processing
- CRM and automation platforms
- Email and SMS marketing services (A2P compliant)
- Analytics and data analysis
- Customer support
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements and Protection
We may disclose your information if required to do so by law or in response to:
- Valid legal processes (subpoenas, court orders, legal proceedings)
- Requests from government authorities or law enforcement
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
- Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
4. Text Messaging (SMS) and A2P Compliance
By providing your phone number, you consent to receive text messages from us, including:
- Service notifications and updates
- Appointment reminders and confirmations
- Marketing messages (with your consent)
Your Rights:
Opt-Out: Reply "STOP" to any text message to unsubscribe
Help: Reply "HELP" for assistance
Frequency: Message frequency varies based on your preferences and activity
Charges: Message and data rates may apply per your carrier's plan
Compliance: We comply with the Telephone Consumer Protection Act (TCPA) and A2P messaging regulations. We will never share your phone number with third parties for their marketing purposes without your explicit consent.
5. Email Communications
We may send you emails for various purposes:
Transactional Emails: Service-related messages, receipts, account updates
Marketing Emails: Newsletters, promotional offers, educational content
Operational Emails: Important notices about our services or policies
Your Rights: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email. Please note that you may still receive transactional or operational emails even after unsubscribing from marketing communications.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, or destruction.
These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure servers and firewalls
- Access controls and authentication procedures
- Regular security assessments and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Fulfill the purposes described in this Privacy Policy
- When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience and gather information about usage patterns.
What Are Cookies?
Cookies are small text files stored on your device that help us recognize you and remember your preferences.
Types of Cookies We Use:
Essential Cookies: Necessary for the Site to function properly
Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
Preference Cookies: Remember your settings and preferences
Managing Cookies
You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site. For more information, visit your browser's help section or aboutcookies.org.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Correction
You have the right to request access to and correction of your personal information.
Data Portability
You may request a copy of your personal information in a structured, commonly used format.
Deletion
You may request deletion of your personal information, subject to certain legal exceptions.
Opt-Out
You can opt out of:
- Marketing emails (click "unsubscribe" in any marketing email)
- Text messages (reply "STOP" to any text message)
- Certain cookie tracking (adjust your browser settings)
Do Not Sell My Information
We do not sell your personal information to third parties.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act. Please contact us to exercise these rights.
To exercise any of these rights, please contact us at [email protected].
10. Children's Privacy
Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.
If you believe we have collected information from a child under 13, please contact us immediately at [email protected].
11. Third-Party Websites and Services
Our Site may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Third-Party Service Providers
We use various third-party services to operate our business, including but not limited to:
- Payment processors (e.g., Stripe, PayPal)
- CRM platforms (e.g., HubSpot, GoHighLevel)
- Email marketing services (e.g., Mailchimp, ConvertKit)
- Analytics providers (e.g., Google Analytics)
- Cloud storage and hosting providers
These third parties have their own privacy policies governing how they collect, use, and protect your information.
12. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
If you are located outside the United States and choose to provide information to us, please note that we transfer your information to the United States and process it there.
By using our Site or services, you consent to the transfer of your information to the United States.
13. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the Site. We will notify you of material changes by:
- Posting a notice on our homepage
- Sending an email to the address associated with your account
- Updating the "Effective Date" at the top of this policy
Your continued use of the Site or services after changes are posted constitutes your acceptance of the modified Privacy Policy. We encourage you to review this Privacy Policy periodically.
14. FTC Compliance
We comply with the Federal Trade Commission (FTC) guidelines regarding:
- Transparent data collection and use practices
- Clear disclosure of material connections and endorsements
- Honest and truthful advertising
- Protection of consumer privacy
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Uptime Enterprises, LLC
304 S Jones Blvd, Suite 427
Las Vegas, NV 89107-2623
United States of America
Email: [email protected]
We will respond to your inquiry within a reasonable timeframe, typically within 30 days.
16. Consent
By using our Site or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Last Updated: November 11, 2025
"Guard your heart above all else, for it determines the course of your life." - Proverbs 4:23
At Uptime Enterprises, we believe in stewarding your information with the same care and integrity we bring to serving your mission. Thank you for trusting us with your privacy.